SHIPPING

Boathouse Group Home Pty Ltd (ABN 70 623 500 372) – Shipping Policy 

FEES AND DELIVERY TIMES 

For items under 22kg:

SHIPPING METHOD

COST

ESTIMATED DELIVERY + COLLECTION TIMES

Standard shipping

$15.00 Australia wide

5-7 days

Express shipping

$22.00 Australia wide

1-2 days

Instore pickup

$0.00

Same day if ordered before 11am

 

For items over 22kg:  Please contact us.

INTERNATIONAL DELIVERY
At this stage we do not offer overseas shipping from our Online Store checkout, however we would be more than happy to assist in quoting for International Delivery.  Please contact us via email at home@theboathousegroup.com.au to discuss.
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INSTORE PICKUP 
Your order will be ready for collection at The Boathouse Home store,
1 Beach Road Palm Beach 2108, one business day after your order was placed, unless otherwise notified. 
We are not able to offer Instore Pickup at any of our other venues or cafes at this point in time. 

DISPATCH
Your products will be dispatched within two business days after your order. Once your order has been distributed to Australia Post it becomes their responsibility and often shipping times can vary.

CHANGING ORDERS
Once your order has been dispatched, we are unable to make changes. However, if you realise you have provided an incorrect delivery address, please email us asap at home@theboathousegroup.com.au and we will do our best to assist.

 

TAXES AND DUTIES

All applicable taxes, custom fees, and duties are the responsibility of the customer & differs between countries.

For more information on import tax thresholds in your country, contact your local postal provider.