RETURNS

Boathouse Group Home Pty Ltd (ABN 70 623 500 372) - Returns Policy 

Boathouse Group Home Pty Ltd (ABN 70 623 500 372) does not accept the return of any Products on a change of mind basis.

If any Product is faulty, not of merchantable quality, not fit for its intended purpose or does not match the description then please contact us by email at home@theboathousegroup.com.au and one of our Customer Service Team will assist with your request. Boathouse Group Home Pty Ltd (ABN 70 623 500 372) will offer a replacement Product, credit note or refund at its discretion subject to the requirements of the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth)

We will evaluate your return request and send you full return instructions and return address. The postage cost for the return will be borne by the Customer except where Boathouse Group Home Pty Ltd (ABN 70 623 500 372) subsequently deems the returned Product faulty, not of merchantable quality, not fit for its intended purpose or that it does not match the description on the Site in which case Boathouse Group Home Pty Ltd (ABN 70 623 500 372) will refund the postage cost to the Customer. 

Version Date: February 2018